Privacy Policy
Last updated: June 16, 2025
1. Introduction
VoltaPower Flux ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voltapower-flux.com (the "Service") operated by VoltaPower Flux.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service.
2.2 Derivative Data
Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.
2.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Service.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Administer sweepstakes, promotions, and contests
- Compile anonymous statistical data and analysis for use internally or with third parties
- Create and manage your account
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Service to you
- Email you regarding your account or order
- Enable user-to-user communications
- Fulfill and manage purchases, orders, payments, and other transactions related to the Service
- Generate a personal profile about you to make future visits to the Service more personalized
- Increase the efficiency and operation of the Service
- Monitor and analyze usage and trends to improve your experience with the Service
- Notify you of updates to the Service
- Offer new products, services, mobile applications, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Process payments and refunds
- Request feedback and contact you about your use of the Service
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Send you a newsletter
- Solicit support for the Service
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.3 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
8. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
9. Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
VoltaPower Flux
42 Tech Innovation Centre
Canary Wharf
London E14 5AB
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.